Keinemusik NYC welcomes all people with disabilities. We are dedicated to continually improving our efforts to ensure attendees have access to all event goods and services, regardless of ability.
It is not acceptable to fake or exaggerate a disability to gain access to disability accommodations. Our Accessibility department has finite resources and needs to focus these resources on helping those who legitimately require assistance.
There will be one (1) Accessibility Services Hub located at the GA/VIP Accessible Viewing Area to support and address the needs of all attendees with accessibility needs. After entering the event through the Accessible (ADA) Entrance, the Accessibility Services Hub will be located to the southeast, adjacent to the Event Stage, on the fence that divides the GA area from the VIP area. This location will be indicated on the Venue Map by an International Symbol of Access (ISA). Venue Map is released approximately 1 week before the day of show.
Accessibility Services will be provided to Accessible Ticket holders. Accessibility Services will be available to guests with Accessible Tickets. We will do our best to assist others with accessibility needs, but services cannot be guaranteed without an Accessible Ticket. At this time, Accessible Tickets for the event are sold out.
At an Accessibility Services Hub, you can:
Hours:
Accessibility Services Hub:
July 26th: 2:00pm - 10:00pm
Guests with disabilities wishing to utilize many of the accessibility services at Keinemusik NYC will be required to acquire an accessibility wristband. This wristband is acquired onsite upon entry at the Accessible (ADA) Entrance or at our Accessibility Services Hub located at the GA/VIP Accessible Viewing Area. There is an Accessible Ticket that needs to be purchased in order to utilize accessibility services at Keinemusik NYC.
If a person with a disability wishes to change their companion, they can obtain a new accessibility companion wristband by returning the formerly used companion wristband to the Accessibility Services Hub, where it will be replaced. We are unable to reissue any accessibility wristbands unless the original wristband is brought back to us to be reissued.
We encourage guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted. Please note that we will not be renting mobility devices onsite.
Keinemusik NYC is held at Flushing Meadows Corona Park in Queens, New York. The venue is navigable for people with mobility disabilities. The venue terrain is a combination of grass and pavement, with little to no steep inclines, steps, grades, or rough surfaces. The event footprint is large, with considerable distances between points of interest. There are a number of curbs that separate the grass areas of the park from the asphalt boulevards. There are a number of built in curb cuts and the event plans to supplement these curb cuts with ramps where an accessible route is needed.
Guests will need to traverse throughout the event grounds between amenities independently or with the assistance of a companion. If you need assistance finding your most accessible route around the event, please visit us at an Accessibility Services Hub.
If you need to recharge your motorized mobility device or other medical equipment, our Accessibility Team cannot guarantee a place to charge your device but will do their best to assist you in finding a location to safely charge.
There is no parking available for the event and subsequently, there is no Accessible (ADA) Parking available at the event.
Please visit the ‘Getting Here’ page for more information on transportation accessibility.
The Accessible Passenger Loading + Unloading Zone for guests with disabilities is located at Grand Central Parkway. To get to this location we are recommending to guests to Exit 9P, sharp Right on Meridian Road, proceed up to New York Ave and make a left turn. Note: NYPD is going to have a checkpoint right as people get off the Grand Central Parkway. The driver will need to clearly tell the NYPD that they are dropping off an Accessible (ADA) Ticket Holder at the Accessible (ADA) Drop-Off/Pick-Up.
Clear signage (including VMT boards) will direct guests with disabilities to this location.
There will be a designated Accessible (ADA) Entrance located in between the GA Entrance and the VIP/VVIP Entrance that will be labeled with signage. Upon entry through the Accessible (ADA) Entrance, you should receive an Accessibility Wristband from a member of our Accessibility Team. If you do not receive an Accessibility Wristband upon entry or want to further inquire about the accessibility services provided at the event, please visit the Accessibility Services Hub located at the GA/VIP Accessible Viewing Area.
Guests with disabilities and one (1) companion may use these lanes to safely enter the venue.
There will be accessible viewing areas made available to guests with disabilities and their one (1) companion at the event stage. For information on how to gain access to these areas, please visit us at our Accessibility Services Hub.
Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event has been extended to July 5th, 2025. To submit a request, please fill out the Effective Communication Request Form.
Assisted Listening Device Systems are available for those with hearing impairments. For more information, please contact fmcpevents@bowerypresents.com or visit our Accessibility Services Hub inside the event.
Service animals are permitted throughout the event.
All concessions are accessible and located throughout the venue. If assistance is required, please confer with the nearest event staff member.
A fully-equipped medical site staffed by trained personnel will be centrally located within the event to manage any medical issue. Check the venue map when released for the exact location.
All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entry. Upon entry, ask for a security supervisor to connect you with a member of the medical team.
Keinemusik NYC will have food vendors that provide gluten-free, vegan and dairy-free dietary options. For those with special dietary needs beyond the event food service, please contact us at fmcpevents@bowerypresents.com for further information.
The Bowery Presents will consider any request by an attendee with a disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the attendee equal enjoyment of the goods and services offered at the Event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.
In continually trying to make our event more accessible, we encourage you to contact us at fmcpevents@bowerypresents.com for any of your accessibility-related needs. Additionally, if you have any questions about accessible policies or our services, please reach out to us.
Please note that it may take up to two business days (weekends not included) to receive a response. During the week of the event, you can expect a response within 24 hours. If you are already onsite at the event and require assistance, please visit our Accessibility Services Hubs onsite to receive direct assistance.
We welcome and encourage any feedback and suggestions from our attendees. Please email us at fmcpevents@bowerypresents.com. We will do our best to help you have an unforgettable experience.